Cancellation Policy

Refund Amount Deductions

  • COD Orders: COD charges are non-refundable and will be deducted from the refund.
  • Reverse Shipping Fee: ₹100 will be deducted from the refund unless refunded to the HOUSE OF DHAAGA Wallet.

Modes of Refund

Prepaid Orders:

  • Refunds are processed within 1-2 working days after receiving the product.
  • The amount will reflected in your account within 5-7 working days.

COD Orders:

  • Refunds will be transferred to the bank account provided during the return request.
  • It may take 7 working days to reflect in your account.

Wallet Refund:

  • If incorrect bank details are provided, we will notify you.
  • If we don’t receive a response within 7 days, the amount will be credited to your HOUSE OF DHAAGA Wallet.

Order Cancellation Policy

Order Cancellation Guidelines

  • Before Shipping: Orders can be cancelled instantly before shipment via the "My Account" page or by contacting customer support.
  • After Shipping: Orders cannot be cancelled once shipped. You may return the item as per our Return Policy.
  • Pre-orders:
  • Cancellations are allowed within 24 hours of placing the order.
  • Beyond this period, cancellations are not possible. Refunds on Cancellation
  • Prepaid Orders: Refunds will be credited to the original payment method within 7-10 days after cancellation.
  • COD Orders: Cannot be cancelled after shipping. Refusing delivery will be treated as a return, and the refund will be processed per our Return Policy.

For any queries, contact us at Support@houseofdhaaga.com or 8296502108.